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Remitly Investor Day Highlights Strong Revenue Growth and 31% FY2023 YoY Increase

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  Published in Business and Finance on Friday, December 12th 2025 at 12:58 GMT by Seeking Alpha

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Remitly Global Inc. Investor Day Transcript – A Deep Dive into the Future of Cross‑Border Payments

On May 17, 2024, Remitly Global Inc. (NASDAQ: RMT) hosted its first Investor Day of the year, a live webcast that drew analysts, journalists, and institutional investors from around the world. The event—recorded and later posted on Seeking Alpha—was designed to answer the most pressing questions about the company’s strategy, financial performance, and growth prospects. With the “Remitly Global” brand now firmly established as a major player in the global remittance market, the company’s leadership used the platform to outline a clear roadmap for the next 12–18 months and to reaffirm its commitment to delivering lower fees, higher speed, and greater convenience to migrants and their families.

Below is a concise but comprehensive recap of the key takeaways from the transcript, organized by theme.

1. Company Snapshot & Market Position

Historical Context
Remitly was founded in 2011 in Atlanta, GA, and went public via a SPAC merger in 2021. Its core business—digital cross‑border money transfer—serves more than 6 million customers and has processed over $15 billion in outbound remittances since its inception. The company operates in 16 source countries and 30 destination countries, with a strong presence in the United States, Canada, and the UK, and growing operations in Brazil, Mexico, and Southeast Asia.

Competitive Landscape
While traditional players such as Western Union and MoneyGram still dominate the “large‑volume, high‑fee” segment, Remitly has carved out a niche in the “digital‑first, low‑fee” space. According to the transcript, Remitly’s average fee is 30–50 % lower than that of its biggest competitors, and its “Speedy” product can deliver funds in under 30 minutes in most corridors—an advantage that the company leverages in its marketing.

2. Financial Highlights (FY 2023 & Q1 2024)

Highlights
- Remitly’s Q1 2024 revenue beat analyst expectations by 5 %. The CEO cited an uptick in remittances from the U.S. to Latin America, largely driven by a rebound in the U.S. dollar relative to local currencies.
- Gross margin has remained relatively flat, but the company is aggressively reducing the cost of customer acquisition (CAC) from $5.20 to $3.90 per new user, thanks to a shift toward data‑driven marketing and referral programs.
- The CFO explained that the operating cash flow surplus will be reinvested in product development and market expansion, with a particular focus on “high‑margin, high‑frequency corridors” such as India–U.S. and China–U.S.

3. Product Roadmap & Innovation

a. “Remitly Pay” – A New Digital Wallet

During the session, the Head of Product unveiled “Remitly Pay,” a digital wallet that allows users to store, send, and receive money without a bank account. The wallet is currently live in the U.S. and Canada and is slated for roll‑out in Mexico and Brazil by Q3 2024. The CFO projected that Remitly Pay could add $0.8 B in annualized revenue by the end of FY 2025.

b. Speedy Product Enhancements

The Speedy product was highlighted as a core differentiator. Remitly is investing in blockchain‑enabled settlement to reduce cross‑border transaction times further, especially in “hard‑to‑reach” regions like the Caribbean and Central America.

c. New Partnerships

Remitly announced a strategic partnership with Revolut to offer integrated services for customers traveling between the U.K. and the U.S. The partnership aims to create a seamless “buy‑send‑receive” experience for users who already hold Revolut accounts.

4. Global Expansion Strategy

Focus on Emerging Markets
The CEO emphasized that emerging markets present the highest growth upside. The company’s expansion into Brazil (2024 Q2) and Vietnam (2024 Q4) is expected to add $120 M and $80 M in annualized transaction volume, respectively. Remitly is leveraging local fintech ecosystems to acquire customers at lower CAC rates.

Regulatory Landscape
A recurring theme throughout the Q&A was compliance. The CFO addressed the increased regulatory scrutiny in both the U.S. and EU, noting that Remitly has established a dedicated compliance team that works with regulators to meet anti‑money‑laundering (AML) and know‑your‑customer (KYC) requirements. Remitly's internal audit reports indicate a 99.6 % compliance rate on AML screenings in the last quarter.

5. Investor Questions & Management Answers

6. Risks & Challenges

• Regulatory Risk – As Remitly expands into new jurisdictions, compliance costs and potential sanctions could rise.
• Currency Volatility – Sudden swings in the USD/BRL and USD/IDR pairs could compress margins.
• Competition – Established players like Western Union and emerging entrants such as Wise and Xoom are intensifying pricing wars.
• Technology Risk – Dependence on third‑party APIs and banking partners may introduce operational latency.

7. Key Takeaways & Outlook

1. Robust Growth – Remitly’s revenue and transaction volume are on a strong upward trajectory, driven by lower fees and faster delivery times.
2. Product Diversification – The launch of Remitly Pay and blockchain‑enabled Speedy upgrades diversify revenue streams and enhance customer stickiness.
3. Global Ambition – The company is aggressively expanding into high‑growth emerging markets while ensuring regulatory compliance.
4. Financial Discipline – Strong cash flows and a disciplined approach to CAC are providing the runway to fund growth initiatives.
5. Investor Confidence – Despite macro‑economic headwinds, the investor day reinforced Remitly’s positioning as a low‑fee, high‑value remittance provider.

Further Reading

• Remitly FY 2023 Annual Report – Provides detailed financial statements and footnote disclosures.
• Seeking Alpha’s “Remitly Analyst Coverage” – Offers insights into analyst consensus and valuation multiples.
• The Wall Street Journal’s “How Remitly’s Digital Wallet Is Changing Money Transfers” – Explores the competitive dynamics in the digital wallet space.

Final Thoughts

Remitly’s Investor Day showcased a company that is not only riding the wave of digital transformation in cross‑border payments but also actively shaping it. With a clear focus on low fees, speed, and customer experience—backed by strong financials and a forward‑looking product roadmap—Remitly appears poised to capture a larger share of the global remittance market. While risks remain, the leadership’s transparent discussion and commitment to innovation signal a compelling investment narrative for the coming years.