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How ServiceNow became a $200 billion powerhouse: CFO Gina Mastantuono on growth, AI, and strategic expansion


Published on 2025-05-13 18:40:41 - Fortune
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  • CFOs are called on to understand their business in granular detail while also maintaining a bird's-eye view of the company's financial, operational, and strategic landscape. According to Gina Mastantuono, president and CFO of ServiceNow, the company is positioned as a powerhouse in enterprise technology.

ServiceNow, a company valued at $200 billion, has achieved significant growth through strategic expansion and a focus on AI, as discussed by CFO Gina Mastantuono. The company, which provides cloud-based workflow automation and digital transformation solutions, has seen its revenue soar from $1.9 billion in 2018 to $7.2 billion in 2022. Mastantuono attributes this success to ServiceNow's ability to adapt to market needs, particularly in AI, where the company is investing heavily to enhance its platform's capabilities. Additionally, ServiceNow's strategic acquisitions, such as those of Element AI and Sweagle, have bolstered its AI and automation offerings. The company's focus on customer success and its robust partner ecosystem have also been pivotal in driving its growth and maintaining its competitive edge in the tech industry.

Read the Full Fortune Article at:
[ https://www.msn.com/en-us/money/other/how-servicenow-became-a-200-billion-powerhouse-cfo-gina-mastantuono-on-growth-ai-and-strategic-expansion/ar-AA1EHYMg ]