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Mon, March 31, 2025
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Brian Niccol is shaking up Starbucks. Here's how he became one of the biggest names in the restaurant industry.


Published on 2025-03-31 06:41:27 - Insider
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  • Brian Niccol led turnarounds at Taco Bell and Chipotle before becoming CEO of Starbucks. Here are the highlights of his career in restaurants.

Brian Niccol, the CEO of Chipotle, has significantly influenced the restaurant industry with his innovative strategies, and now he's making waves at Starbucks. Previously, Niccol transformed Chipotle by focusing on digital ordering, drive-thru enhancements, and a revamped menu, which helped the company recover from a food safety crisis and achieve substantial growth. His approach includes leveraging technology to improve customer experience, such as introducing Chipotle's "Chipotlanes" for quicker service. At Starbucks, Niccol is applying similar tactics, aiming to modernize the brand through digital advancements, menu innovation, and operational efficiency. His leadership style emphasizes adaptability, customer engagement, and a strong digital presence, making him one of the most influential figures in the fast-casual dining sector.

Read the Full Insider Article at:
[ https://www.msn.com/en-us/money/general/brian-niccol-is-shaking-up-starbucks-here-s-how-he-became-one-of-the-biggest-names-in-the-restaurant-industry/ar-AA1BZfh5 ]