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Digital shift and ESG power ADIB's growth agenda

The article from Zawya discusses how Abu Dhabi Islamic Bank (ADIB) is leveraging digital transformation and Environmental, Social, and Governance (ESG) principles to drive its growth. ADIB has seen a significant increase in digital transactions, with 90% of its transactions now being digital, and a 20% rise in digital sales. The bank is focusing on enhancing customer experience through digital channels, aiming to reduce physical branch visits by 30% in the next three years. Additionally, ADIB is integrating ESG considerations into its operations, aligning with global sustainability trends. This includes initiatives like green financing, sustainable investments, and community engagement programs. The bank's strategy also involves expanding its product offerings, particularly in wealth management, and exploring new markets like Egypt and Saudi Arabia, while maintaining a strong focus on customer-centric services and innovation.

Read the Full Zawya Article at:
[ https://www.zawya.com/en/special-coverage/abu-dhabi-focus/digital-shift-and-esg-power-adibs-growth-agenda-bf0nnzz2 ]