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Citigroup rolls out artificial intelligence tools for employees in eight countries

Citigroup Inc. has introduced a suite of artificial intelligence (AI) tools for its employees across eight countries, including the U.S., UK, Singapore, and India, as part of its strategy to enhance productivity and efficiency. These tools, developed in collaboration with AI companies like Microsoft and Google, are designed to assist in various tasks such as summarizing research, drafting communications, and analyzing data. The initiative aims to streamline operations, reduce manual work, and allow staff to focus on higher-value activities. Citigroup's CEO, Jane Fraser, emphasized the importance of AI in maintaining competitiveness in the financial sector, highlighting that these tools will help in making faster, data-driven decisions. The rollout is part of a broader industry trend where financial institutions are increasingly adopting AI to improve customer service, risk management, and operational efficiency.

Read the Full Reuters Article at:
[ https://www.reuters.com/technology/artificial-intelligence/citigroup-rolls-out-artificial-intelligence-tools-employees-eight-countries-2024-12-04/ ]