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DelTechSol Delivery Technologies Connect Companies and Customers


Published on 2010-05-28 06:30:24 - Market Wire
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BOCA RATON, FL--(Marketwire - May 28, 2010) - Delivery Technology Solutions, Inc. (PINKSHEETS: [ DTSL ]), the leader in delivery management technology, is bringing new and exclusive methods to empower companies, including SUBWAY® Restaurants, to connect with their customers through the efficient and economical delivery of products. The company's UDS unit has shown large-scale national chains how to do it, both simply and effectively, using proprietary software and customer support.

Following six years of research and development, UDS achieved exclusive capabilities to provide toll-free telephone and Internet ordering for companies that want to make delivery service part of their business, but do not know how. Everyone, you say, knows that home and office delivery service is commonplace in cities across America, every day. Just think of all the pizza deliveries. But until DelTechSol came along there was no single-source provider that made it possible to manage an unlimited number of deliveries and locations anywhere in the U.S.

How do they do it? Using a single toll-free phone number and website address, UDS receives phone orders and online orders at a single order processing office. The order is quickly processed and charged to the customer's credit card. Just moments later, through an exclusive technology connection to the individual store or restaurant, UDS sends orders and delivery instruction messages through the cash register terminal. The store or restaurant then prepares and makes the delivery, as instructed.

But it does not end there. The UDS order processing center monitors the order's progress to help speed the delivery to the customer, and ensure that it is correct. In fact, the order is tracked continuously and until the delivery is completed. Customer satisfaction surveys are conducted to ensure the best quality service.

888-SUB-TO-GO
The primary example of how UDS serves a large chain is its 888-SUB-TO-GO service for SUBWAY® Restaurants, the largest franchise brand with more than 23,000 locations in the U.S. When a customer calls the toll-free number, or visits [ www.888subtogo.com ], they can place an order for a home or office lunch of sandwiches, salads, sides and beverages. Customers pay UDS a processing fee starting at $2.50, and going higher depending on order size.

There is also catering delivery service. So, calling or clicking in advance, individuals or companies can place large orders of sandwich platters and giant 6-foot subs with all the sides for dozens, or hundreds, of people. 888-SUB-TO-GO has even served thousands of lunches in dozens of cities, all at once.

The orders may be big, yes, but UDS cares deeply about each one, so the company is proud to be achieving 99% customer satisfaction in its surveys. Combining innovative technology with an old-fashioned dedication to service is how UDS and DelTechSol are changing the way companies and customers connect through delivery technology.

About Delivery Technology Solutions, Inc.:
Delivery Technology Solutions, Inc. (DTSL), [ www.deltechsol.com ], is the leader in providing comprehensive custom-developed catering/delivery solutions to industries throughout North America, including restaurants, retail and others. The company's solutions offer a seamless system that integrates Customer Relationship Management (CRM) and Call Center IT services through a proprietary technology backbone to offer convenience, consistent quality, flexibility, accountability and value for consumers and companies.

About SUBWAY® Restaurants:
The SUBWAY® restaurant chain is the world's largest submarine sandwich franchise, with nearly 33,000 locations in 92 countries. The SUBWAY® chain has surpassed McDonald's® in number of locations in the USA, Canada, Australia, New Zealand and more. The SUBWAY® chain has been named the number one global franchise opportunity by Entrepreneur magazine in its Franchise 500 ranking for 2010. This is the 17th time in 23 years the chain has received this honor. For more information about the SUBWAY® chain, visit [ www.subway.com ].

Safe Harbor:
The statements in the press release that relate to the company's expectations with regard to the future impact on the company's results from acquisitions or actions in development are forward-looking statements, within the meaning of the Private Securities Litigation Reform Act of 1995. The statements in this document may also contain "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Since this information may contain statements that involve risk and uncertainties and are subject to change at any time, the company's actual results may differ materially from expected results.