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Power at Customers' Fingertips

  //business-finance.news-articles.net/content/2009/12/21/power-at-customers-fingertips.html
  Published in Business and Finance on Monday, December 21st 2009 at 7:50 GMT by Market Wire
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NEW YORK, NY--(Marketwire - December 21, 2009) - New Yorkers are always on the go and the No. 1 thing they crave is convenience. To make life easier for Gothamites, Con Edison is launching a new and improved mobile version of the company's Web site. Armed with their phone, BlackBerry or iPhone, customers can pay their bills, submit a meter reading, or update account information.

Millions of New Yorkers are turning their mobile devices into portable offices, handling business, making transactions and managing bills all while taking a walk, getting coffee, or waiting in line. That is why Con Edison, with its partner Usablenet, developed a mobile version of[ www.conEd.com ].

"Staying connected to our customers is a priority for Con Edison," said Marilyn Caselli, senior vice president of customer operations. "Visiting our Web site through a mobile device is a fast, efficient, and convenient way to stay connected to your up-to-the-minute account information."

By entering coned.com into the browser of a mobile device phone, customers are now able to:

• Pay their bills and view payment history;
• Submit a meter reading;
• View instructions on what to do in a gas or electric emergency;
• Report and check the status of electric service problems; and
• View and update account information.

Check out how easy it is to stay connected by visiting:[ http://h.zeitbyte.com/o1/zb3.1/con-edison/media-relations/mobile-coned/mobile%20conEd%20site.f4v.html ]

Con Edison is a subsidiary of Consolidated Edison, Inc. (NYSE: [ ED ]), one of the nation's largest investor-owned energy companies, with approximately $14 billion in annual revenues and $34 billion in assets. The utility provides electric, gas and steam service to more than 3 million customers in New York City and Westchester County, New York. For additional financial, operations and customer service information, visit Con Edison's Web site at [ www.conEd.com ].