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Popular pizza chain contends with key retail issue, and analysts take note

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"First and foremost, we need to make sure we are living up to our brand promise of better ingredients, better pizza in everything we do," Penegore, president and CEO of Papa John's International (PZZA) ,
The article discusses how Papa John's, a popular pizza chain, is grappling with a significant retail issue known as "order falloff," where customers abandon their online orders before completion. This problem has caught the attention of analysts, particularly as it impacts the company's digital sales strategy, which is crucial in today's market where online ordering has become increasingly prevalent. The article highlights that despite efforts to enhance user experience through website and app improvements, Papa John's has not been as successful as competitors in retaining customers through the entire ordering process. Analysts are noting this trend, suggesting that the company needs to address this issue to maintain competitiveness in the fast-food industry, where digital presence and customer retention are key to growth and profitability.

Read the Full TheStreet Article at:
[ https://www.msn.com/en-us/money/general/popular-pizza-chain-contends-with-key-retail-issue-and-analysts-take-note/ar-AA1BMTOB ]