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Complexity Costs: A Hidden Tax On Your Business

Complexity Costs: A Hidden Tax On Your Business


Published on 2025-02-03 15:40:57 - Forbes
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  • Profit concentration is one of the clearest signs of complexity costs. Across nearly every business I've worked with, there's a similar dynamic: 20-30% of products, services or customers generate most of the profits (often more than 300%!), while the rest erode value.

The article "Complexity Costs: A Hidden Tax On Your Business" by Forbes Business Council discusses how complexity within a business can act as a hidden tax, reducing efficiency and profitability. It highlights that as businesses grow, they often add layers of complexity through expanded product lines, increased regulations, and more intricate organizational structures, which can lead to higher operational costs, slower decision-making, and reduced agility. The author, Mark Goulston, emphasizes that this complexity can manifest in various forms such as convoluted processes, excessive meetings, and over-complicated product offerings, all of which drain resources. To mitigate these costs, businesses are encouraged to simplify operations, streamline decision-making processes, and focus on core competencies. The piece suggests that by reducing complexity, companies can enhance customer satisfaction, improve employee productivity, and ultimately boost their bottom line.

Read the Full Forbes Article at:
[ https://www.forbes.com/councils/forbesbusinesscouncil/2025/02/03/complexity-costs-a-hidden-tax-on-your-business/ ]
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