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Here's how Character.AI's new CEO plans to address fears around kids' use of chatbots | CNN Business

The article from CNN, published on July 3, 2025, titled "Character AI CEO on chatbots for kids and safety concerns," delves into the burgeoning field of artificial intelligence, specifically focusing on chatbots designed for children. The piece features an in-depth interview with Noam Shazeer, the CEO of Character AI, a company at the forefront of developing AI chatbots. The article explores the potential benefits and inherent risks associated with deploying AI chatbots for young users, highlighting the company's efforts to ensure safety and ethical considerations.

Character AI, under Shazeer's leadership, has been working on creating chatbots that can engage with children in a safe and educational manner. The CEO emphasizes the importance of developing AI that can foster learning and creativity while being mindful of the unique vulnerabilities of young users. Shazeer explains that the company's mission is to build AI companions that can assist children in various aspects of their lives, from homework help to emotional support, without compromising their safety or privacy.

The article outlines several key features of Character AI's chatbots designed for children. These include age-appropriate content filtering, parental controls, and robust privacy measures. Shazeer stresses that the company employs advanced machine learning algorithms to ensure that the chatbots can detect and filter out inappropriate content in real-time. Additionally, the chatbots are programmed to encourage positive interactions and discourage harmful behavior, such as bullying or sharing personal information.

One of the primary concerns addressed in the article is the potential for AI chatbots to be exploited by malicious actors. Shazeer acknowledges these risks and discusses the company's multi-layered approach to security. This includes regular updates to the AI models to address new threats, collaboration with cybersecurity experts, and the implementation of strict data protection policies. The CEO also highlights the importance of transparency and accountability, stating that Character AI is committed to working with regulators and child safety organizations to ensure that their products meet the highest standards of safety and ethics.

The article also touches on the educational benefits of AI chatbots for children. Shazeer explains that the chatbots can serve as personalized tutors, adapting to each child's learning style and pace. This personalized approach can help children overcome educational challenges and develop a love for learning. The CEO cites several studies that have shown positive outcomes for children who use AI chatbots as part of their educational journey, including improved academic performance and increased engagement in school.

However, the article does not shy away from discussing the potential drawbacks and ethical dilemmas associated with AI chatbots for children. One of the main concerns raised is the possibility of children becoming overly reliant on AI for social interaction, which could hinder their ability to develop real-world social skills. Shazeer acknowledges this concern and emphasizes the importance of balancing AI interaction with human interaction. He suggests that parents should monitor their children's use of AI chatbots and encourage them to engage in face-to-face communication with peers and family members.

Another ethical issue discussed in the article is the potential for AI chatbots to influence children's beliefs and values. Shazeer explains that Character AI is committed to neutrality and diversity, ensuring that their chatbots do not promote any particular ideology or worldview. The company's approach is to provide factual information and encourage critical thinking, allowing children to form their own opinions and values.

The article also explores the regulatory landscape surrounding AI chatbots for children. Shazeer discusses the need for clear guidelines and standards to ensure that companies like Character AI operate responsibly. He mentions ongoing discussions with policymakers and child advocacy groups to develop a framework that balances innovation with safety. The CEO expresses optimism about the future of AI in education and child development, but stresses that it is crucial for the industry to work together to address the challenges and risks.

In conclusion, the article provides a comprehensive overview of Character AI's efforts to develop safe and beneficial chatbots for children. It highlights the company's commitment to safety, education, and ethical considerations, while also acknowledging the potential risks and challenges. Shazeer's insights offer valuable perspectives on the future of AI in child development, emphasizing the need for a collaborative approach to ensure that these technologies are used responsibly and effectively.

Overall, the article serves as an important resource for parents, educators, and policymakers interested in understanding the role of AI chatbots in children's lives. It underscores the potential of AI to enhance learning and emotional support, while also calling attention to the need for vigilance and responsible development practices. As the field of AI continues to evolve, the insights from Character AI's CEO provide a roadmap for navigating the complex landscape of AI and child safety.

Read the Full CNN Article at:
[ https://www.cnn.com/2025/07/03/tech/character-ai-ceo-chatbots-kids-safety ]