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Op-ed: Regulated finance needs to build trust with Gen Z

They may be boring, but regulated institutions are the best resource for young people to get basic, free money information, writes former FDIC Chair Sheila Bair.
The article from MSN discusses the necessity for the regulated finance sector to build trust with Generation Z, as this demographic is increasingly turning to unregulated financial services due to a lack of trust in traditional institutions. It highlights that Gen Z values transparency, ethical practices, and social responsibility, and feels that these are often lacking in conventional financial services. The piece suggests that to regain the trust of younger consumers, the finance industry must adapt by embracing technology, improving customer engagement, and demonstrating a commitment to ethical and sustainable practices. It also notes that failure to do so could result in a significant loss of market share to fintech and other alternative financial services that better align with Gen Z's values and expectations.

Read the Full CNBC Article at:
https://www.msn.com/en-us/money/markets/op-ed-regulated-finance-needs-to-build-trust-with-gen-z/ar-AA1CKc3g

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