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American Express GBT Enters 2025 with Strong Momentum

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  Published in Business and Finance on Sunday, January 18th 2026 at 14:35 GMT by Business Wire

New York, NY - January 18, 2026 - American Express Global Business Travel (GBT), the world's leading business travel and event management company, is entering 2025 with considerable momentum following a remarkably strong 2024. Building on a record-breaking year, the company anticipates continued growth and market share gains, driven by sustained corporate travel demand and the ongoing integration of strategic acquisitions.

Just a year ago, in February 2025, GBT announced impressive financial results for both the fourth quarter and the full year 2024. CEO Greg O'Dell characterized the performance as exceeding expectations, highlighting the resilience and recovery of the business travel sector. The consistent strength underscores GBT's effective strategies and adaptability in a dynamic market.

A Look Back: 2024 - A Year of Record Performance

The year 2024 was defined by significant revenue increases, substantially higher Adjusted EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization), and impressive client retention rates. This success wasn't solely based on the rebound from pandemic-era lows; it reflected GBT's ability to capture market share through strategic initiatives, disciplined cost management, and a focus on client value.

The acquisition and successful integration of Egencia, a key move in recent years, has been a significant contributor to this success. Egencia's technology and reach have amplified GBT's global presence and broadened its service offerings. This integration has allowed GBT to offer a more comprehensive travel management experience to its clients, from flight and hotel booking to event planning and expense management.

Key Takeaways from 2024's Performance:

• Robust Corporate Travel Demand: The cornerstone of GBT's success was sustained demand for corporate travel. Businesses, increasingly prioritizing face-to-face interaction and team collaboration, have shown a clear commitment to travel budgets.
• Market Share Gains: GBT's strategic focus and service excellence have translated into capturing a larger share of the business travel market.
• Improved Profitability: The rise in Adjusted EBITDA demonstrates GBT's operational efficiencies and ability to translate revenue growth into profitability.
• High Client Retention: The company's commitment to delivering exceptional value has resulted in impressive client retention rates, a vital indicator of long-term success.

Looking Ahead: 2025 and Beyond

GBT's outlook for 2025 remains exceedingly positive. While unforeseen economic shifts or geopolitical events could introduce volatility, the fundamental drivers of business travel - global commerce, relationship building, and strategic partnerships - remain strong. GBT intends to capitalize on these trends by:

• Innovation: Investing in new technologies and solutions to further streamline the travel management process for clients. This includes exploring AI-powered tools for travel planning, expense reporting, and risk management.
• Sustainability: Expanding initiatives focused on sustainable travel practices, responding to growing client demand for environmentally responsible travel options.
• Data-Driven Insights: Leveraging data analytics to provide clients with actionable insights to optimize their travel programs and reduce costs.
• Continued Integration: Realizing the full potential of acquired companies, such as Egencia, to create synergistic benefits and expand service offerings.

American Express Global Business Travel's strong financial results and optimistic outlook reflect the company's leadership position in the evolving business travel landscape. The ability to adapt to changing market conditions, coupled with a relentless focus on client value, positions GBT for continued success in 2025 and beyond. The company's ongoing commitment to innovation and sustainability will be crucial in navigating the complexities and opportunities that lie ahead.

About American Express Global Business Travel American Express Global Business Travel (GBT) is a global leader, dedicated to providing comprehensive travel management solutions to businesses of all sizes. They manage every aspect of business travel, from booking flights and accommodation to orchestrating large-scale events. Their commitment is to simplify travel, reduce costs, and enhance the overall travel experience for their clients.