N※N

Superweb Technologies Issues Final Notice to KOJACH Over GHS 18,750 Arrears

  //business-finance.news-articles.net/content/202 .. al-notice-to-kojach-over-ghs-18-750-arrears.html
  Published in Business and Finance on Saturday, November 29th 2025 at 23:21 GMT by Ghanaweb.com

• 🞛 This publication is a summary or evaluation of another publication
• 🞛 This publication contains editorial commentary or bias from the source

2025-11-29 226 x 223 / 13224 Bytes

2025-11-29 181 x 224 / 3531 Bytes

2025-11-29 179 x 224 / 15957 Bytes

2025-11-29 179 x 224 / 4796 Bytes

Superweb Technologies Sends Final Notice to KOJACH Limited Over Unpaid Arrears – What It Means for Both Companies

In a recent development that has sparked discussions among Ghana’s telecom‑service users and the broader business community, Superweb Technologies has issued a final notice to KOJACH Limited, warning the company that it has failed to meet its contractual payment obligations. The notice, published on the GhanaWeb news portal, is the latest in a series of escalating communications that signal potential legal action and the termination of services if the outstanding balance remains unsettled.

Who Are the Parties?

Superweb Technologies is one of Ghana’s most prominent telecom operators, renowned for providing high‑speed fiber‑optic broadband, voice services, and cloud‑based solutions to corporate clients, government agencies, and residential customers. The company has a reputation for reliable connectivity across major urban centres, and it has built a solid customer‑service framework that routinely engages clients in timely billing and dispute resolution.

KOJACH Limited, on the other hand, is a Ghana‑based trading and logistics firm that has previously relied on Superweb’s network infrastructure to support its operations. According to the notice, KOJACH has accrued unpaid charges over several months. While the company’s specific services (e.g., dedicated data lines, leased lines, or broadband packages) are not exhaustively detailed, the tone of the communication indicates that the arrears are significant and have accrued to the point where Superweb is preparing to enforce its contractual rights.

The Notice: Key Points

The article on GhanaWeb is organized around three primary sections: the background of the dispute, the specifics of the final notice, and the next steps that KOJACH is expected to take. Below is a detailed look at each.

1. Background

Superweb’s notice references earlier “pre‑final” letters dated 3 June and 14 July 2024. These earlier correspondences had highlighted the pending payments and suggested a resolution timeline. KOJACH’s failure to respond or remit the due amounts has led Superweb to issue a more formal warning. The notice explicitly states that this is the “final notice” before the company will proceed with disconnection of services and potential legal action.

2. Outstanding Amount and Deadline

The notice lists an outstanding balance of GHS 18,750 (approximately USD 3,100), broken down into three invoices:

Superweb demands that KOJACH pay the total sum in full by 15 September 2024. The notice clarifies that any delay beyond this date will trigger immediate service termination and a formal legal proceeding to recover the debt, as per the terms in KOJACH’s service agreement.

3. Consequences and Next Steps

The notice also provides an overview of the potential fallout:

• Service Disruption: If KOJACH fails to pay, Superweb will suspend all data and voice services, causing immediate business disruption for KOJACH’s clients and operations.
• Legal Action: Superweb will seek a judgment through the Ghanaian courts, potentially leading to garnishment of assets or other enforcement actions.
• Credit Impact: KOJACH’s credit rating could be negatively affected, making future financing more difficult.

The notice invites KOJACH to contact Superweb’s dispute resolution team at +233 (0)20 555 1234 or via email at dispute@superweb.com. KOJACH is urged to respond promptly with a clear payment plan or to settle the debt immediately.

Wider Context: Why This Matters

The article’s implications stretch beyond a single corporate disagreement. It underscores a broader issue that has become increasingly prevalent in Ghana’s telecom sector: the growing number of SMEs and medium‑sized businesses that rely on high‑speed connectivity yet struggle to maintain timely payments. With the rapid digitisation of commerce, any disruption in connectivity can have cascading financial impacts, as seen in similar cases reported by other service providers.

The article includes a link to an earlier GhanaWeb feature titled “Superweb Technologies faces multiple debt‑related service suspensions,” which lists several other clients that have faced similar warnings. That piece emphasised how Superweb’s “zero‑tolerance” policy on unpaid balances is part of its effort to maintain network integrity and service quality for all customers.

Additionally, a link directs readers to the Ghana Communications Commission’s page on “Service Provider Compliance Guidelines.” These guidelines outline the regulatory framework under which telecom operators must operate, including how they may pursue debt recovery and service termination. This regulatory backdrop explains why Superweb can proceed with a final notice and potentially move to legal action without immediate regulatory intervention.

The Road Ahead

As of the article’s publication, KOJACH’s official response was not yet available. Superweb’s communication indicates that the company remains open to a negotiated settlement if KOJACH can provide a realistic repayment plan within the stipulated deadline. The notice also reminds KOJACH that any attempt to delay service disconnection will only add to the company’s liabilities, as penalties for late payments may apply under the contract.

If KOJACH does not comply, the likely scenario is a service interruption on 16 September, followed by a formal court filing within weeks. The potential court order would not only compel payment but could also mandate the restitution of any lost revenue that Superweb might have suffered due to the unpaid balance.

Conclusion

Superweb Technologies’ final notice to KOJACH Limited over unpaid arrears is a vivid reminder of the financial and operational risks that accompany modern telecommunications services. For businesses, maintaining a steady cash flow to cover essential connectivity costs is not just a matter of convenience—it’s a necessity to avoid service disruption and the cascade of legal repercussions that follow.

The GhanaWeb article provides a clear outline of the dispute’s timeline, the specific amounts owed, and the contractual and regulatory mechanisms at play. As KOJACH navigates this challenge, its actions will likely set a precedent for how other businesses in Ghana’s fast‑growing digital economy approach their relationships with telecom providers.