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Fast-delivery companies Zomato, Swiggy, Zepto face India antitrust case over discounts

Indian consumer products distributors have filed an antitrust case against big fast-delivery businesses of Zomato, Swiggy and Zepto, calling for an investigation into alleged deep discounting practices,
The article from Reuters discusses how India's antitrust body, the Competition Commission of India (CCI), is investigating major fast-delivery companies like Zomato, Swiggy, and Zepto for potential anti-competitive practices. The investigation was prompted by a complaint from the National Restaurant Association of India (NRAI), which alleges that these companies impose high commissions, prioritize their own brands, and engage in practices that could be seen as unfair to restaurant partners. The NRAI claims these actions not only affect the profitability of restaurants but also potentially manipulate consumer choices through biased algorithms and exclusive deals. The CCI's scrutiny comes at a time when the food delivery sector in India is booming, with these platforms playing a pivotal role in the market dynamics. The outcome of this investigation could lead to significant regulatory changes in how these companies operate, potentially affecting their business models and the broader food delivery ecosystem in India.

Read the Full Reuters Article at:
[ https://www.reuters.com/business/retail-consumer/fast-delivery-companies-zomato-swiggy-zepto-face-india-antitrust-case-over-2025-03-06/ ]