Business & Finance
Business and Finance
Business and Finance
Wed, November 17, 2010
Tue, November 16, 2010 
HARTFORD, Conn.--([ BUSINESS WIRE ])--According to a survey conducted by the Independent Insurance Agents & Brokers of America, Inc., 54 percent of agencies with agency management systems are now doing real-time inquiries.* Making it easier for its independent agents to quote, bind and issue [ Boiler & Machinery ], [ Inland Marine ] and [ Ocean Marine ] policies, Travelers (NYSE: [ TRV ]) today expanded access to aTravelers a" Commerciala through Agent HQSM from the Vertafore agency management system, TransactNOW®.
"In todaya™s competitive business environment, the ability to respond rapidly with qualified, up-to-date information is paramount to continued success"
aIn todaya™s competitive business environment, the ability to respond rapidly with qualified, up-to-date information is paramount to continued success,a said Tony Giannone, National Sales Director, First Party, Travelers. aIn expanding the single-click access through aTravelers a" Commerciala™ to include Quick Quote a" Equipment Breakdown Rating Tool, IM ExpressSMand Ocean ExpressSM, agents can respond to more customers quickly with relevant, actionable information.a
Expanding real-time access to the systems and resources for additional lines of business found within Travelers Agent HQ streamlines an agenta™s workflow and creates additional opportunities for agents to provide individualized attention to their customers. More than 15,000 agency customers use Vertafore agency management systems, including AMS360®, AfW®, InStarTM, PrimeTM and Sagitta®. Travelers is making it easy for those agents to have single-click access to Travelersa™ writing and issuance systems, forms and marketing materials through their Vertafore management system.
Giannone continued, aFinding additional lines of business to quote from existing customers and generating new business takes time a" time that many agents dona™t have. With this initiative, Travelers is helping agents save time by not having to enter duplicative data and recalling multiple passwords, which provides agents with the opportunity to spend more time with their customers and seek new opportunities.a
For AMS360 users, no configuration is necessary. For agents using AfW, InStar, Prime or Sagitta not configured for aTravelers a" Commerciala access, an easy, one-time process is required to customize TransactNOW. For assistance linking TransactNOW to bind, quote and issue Travelers policies, agents are encouraged to call 800.444.4813.
About Travelers
The Travelers Companies, Inc. (NYSE: [ TRV ]) is a leading property casualty insurer selling primarily through independent agents and brokers. The companya™s diverse business lines offer its global customers a wide range of coverage in the [ auto ], [ home ] and [ business ]settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2009. For more information, visit [ www.travelers.com ].
* [ The Business Case for Improved Password Workflows within the Real-Time Environment ]a" The Agents Council for Technology, part of the Independent Insurance Agents & Brokers of America, Inc.
