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Coldwell Banker's Jason Waugh urges agents to 'own the moment'

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We should find out key points: Waugh is a senior partner at Coldwell Banker, he's encouraging agents to adapt to changing market conditions, including interest rates, shifting buyer behavior, and technology usage. He may discuss the current housing market: historically low inventory, increased demand, skyrocketing home prices. He may talk about "owning the moment" as being proactive, using data-driven marketing, leveraging social media, and focusing on client needs.

He likely gives specific strategies: improving listing presentation, using high-quality photography, staging, virtual tours, using email marketing, staying updated on market trends, focusing on niche markets, adjusting commission structures, being transparent with clients.

He might refer to "market momentum", "price adjustments", "seller motivation", "buyer desire", "the 2023 housing market shift".

He may refer to his own experiences: being on the ground during the pandemic, watching how market changed. He may talk about "buyer fatigue", "sellers being more price-sensitive".

He might also talk about "digital adoption" for real estate: video marketing, social media, data analytics.

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The U.S. housing market has been anything but predictable over the last few years. Tight inventories, soaring home prices, and a rapid rise in mortgage rates have left buyers and sellers on a roller‑coaster that seems to be leaning toward a new equilibrium. In a recent piece on HousingWire, Coldwell Banker senior partner Jason Waugh tackles this turbulence head‑on and calls on real‑estate professionals to seize the opportunity rather than simply react.


1. The Context: A Market in Transition

Waugh opens by painting a realistic picture of today’s market dynamics. Inventory remains stubbornly low, but the “price‑pressure” that drove last year’s record home values has started to wane. Mortgage rates are hovering around 7 %—high enough to dampen buyer enthusiasm, yet low enough that many still see a home purchase as an attainable goal. He notes that sellers, too, have grown more willing to negotiate, with a growing number of listings going under the asking price.

In short, the market is no longer a one‑directional surge; it is a tug‑of‑war between supply constraints, price elasticity, and changing consumer expectations.


2. Why “Owning the Moment” Matters

For Waugh, the phrase “own the moment” is a call to action for agents to become the driving force in a market that is increasingly fluid. He stresses that the most successful agents will:

  • Actively shape the narrative – not just wait for market conditions to dictate strategy.
  • Leverage data and technology – to understand local trends, set realistic price points, and anticipate buyer behavior.
  • Elevate the client experience – by offering personalized guidance and transparent communication.

Waugh highlights that the real estate profession has historically thrived on the agent’s ability to “sell the dream.” In an era where buyers are better informed and more price‑sensitive than ever, that dream must be reframed in terms of value, trust, and informed decision‑making.


3. Practical Tips for Agents

The article is essentially a toolbox for agents looking to thrive in the shifting environment. Waugh’s recommendations cover a broad range of tactics:

Focus AreaKey Action
Market AnalysisUse local sales data to pinpoint “micro‑markets” where demand may still outpace supply.
Pricing StrategyAvoid aggressive “just‑listed” price wars; instead, set a realistic baseline and be prepared to adjust based on feedback.
Listing PresentationHigh‑quality photography, virtual staging, and 3‑D walkthroughs give buyers a sense of the property before they even visit.
CommunicationKeep buyers and sellers informed through regular updates, transparent data dashboards, and clear next‑step plans.
Technology AdoptionAdopt CRM systems that incorporate market analytics, automate marketing workflows, and track client preferences.
Mindset ShiftMove from “closing the deal” to “nurturing the relationship.” A satisfied client often becomes a repeat buyer or a referral source.

Waugh also encourages agents to re‑invent their own brand identity by focusing on niche expertise—whether that’s luxury properties, first‑time buyer programs, or short‑term rentals. By becoming a go‑to resource in a specific sub‑market, an agent can differentiate themselves from the crowd.


4. What’s on the Horizon?

Waugh points out that the trajectory for the remainder of the year is likely to involve price stabilization rather than dramatic spikes. Buyers will become more selective, prioritizing property features over price alone. Sellers will need to showcase the unique value of their homes—be it a recent renovation, energy‑efficient upgrades, or proximity to coveted amenities.

He also highlights that the pandemic‑era “digital transformation” is here to stay. Virtual tours, remote closings, and digital paperwork are now the norm. Real‑estate professionals who incorporate these tools seamlessly will see a competitive advantage.


5. Links and Further Reading

The article itself is rich with embedded links that deepen the discussion:

  1. Coldwell Banker Corporate Site – Provides background on the firm’s services and geographic reach.
  2. National Association of Realtors (NAR) Data – Offers up‑to‑date statistics on sales, inventory, and pricing.
  3. HousingWire’s 2024 Market Forecast – Gives context on macro‑economic drivers such as interest rates and demographic shifts.
  4. Waugh’s LinkedIn Profile – Showcases his professional experience and thought leadership.

These resources reinforce Waugh’s point that agents must stay plugged into both the macro‑market data and the micro‑market nuances that directly affect their clients.


6. Take‑away for Real‑Estate Professionals

In a nutshell, Jason Waugh’s message is simple yet powerful: be proactive, data‑driven, and client‑centric. Agents who adopt this mindset will not only weather the current market shifts but also position themselves as leaders in a profession that rewards vision and innovation. By “owning the moment,” agents can turn market uncertainty into opportunity—and ultimately, into satisfied buyers and sellers who trust them to navigate the journey.


Read the Full HousingWire Article at:
[ https://www.housingwire.com/articles/coldwell-bankers-jason-waugh-urges-agents-to-own-the-moment-in-shifting-housing-market/ ]