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Leaders, Remember This: All Business Is Personal

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Employee engagement is important. But so is customer engagement. Here's some expert advice on how to win and retain customers.
The article by Rodger Dean Duncan on Forbes, titled "Leaders, Remember This: All Business Is Personal," emphasizes the importance of personal connections in business leadership. Duncan argues that effective leaders understand that business transactions are fundamentally built on personal relationships and trust. He highlights that successful leaders prioritize empathy, active listening, and genuine engagement with their teams and clients. The article cites examples of leaders who have fostered strong company cultures and achieved business success by treating business as a personal endeavor, underscoring that the human element is crucial in driving organizational performance and loyalty.

Read the Full Forbes Article at:
[ https://www.forbes.com/sites/rodgerdeanduncan/2025/06/14/leaders-remember-this-all-business-is-personal/ ]