N@N

Guard Dog Inc. Extends Customer Service to 24 Hour Availability

^{Published on 2010-11-18 07:25:53 - Market Wire}
 

WINTER PARK, Fla.--([ BUSINESS WIRE ])--Guard Dog Inc. (Pink Sheets: GRDO) today announces the extension of their customer service hours. With the rise in membership and the increased product offerings Guard Dog will extend their customer service hours to a full 24 hours.

"Customer service is a top priority for our members, there is nothing more frustrating than finding out your personal information has been compromised and you get a recording that tells you to leave a message or call back in the morning"

Over the past few months Guard Dog has continued to upgrade their products and now follows with an upgrade to their internal customer service. Guard Dog has been continuing to develop their internal company infrastructure to meet the growing membership base.

aCustomer service is a top priority for our members, there is nothing more frustrating than finding out your personal information has been compromised and you get a recording that tells you to leave a message or call back in the morning,a stated Shawn Andreas, VP of Marketing. aGuard Dog claims to provide the best solutions in the market; we couldna™t make those claims if our customer service wasna™t able to support our members, all the time!a

Guard Dog will continue to staff according to the demands of the membership base, and ensure all current and future subscribers will always reach a live voice to answer their questions and resolve their issues. In addition to reaching a live voice, Guard Dog provides all agents and identity specialist with extensive training to provide quick and accurate information to all members.

Customer service will also expand its roles with the current introduction of the newest products to include outbound welcoming and a more proactive introduction to additional products offered by Guard Dog. Additionally, future support tickets will directly link to the help center to be managed and reviewed by customer service to ensure complete satisfaction.

About Guard Dog ID

Guard Dog ID provides identity theft solutions for individuals, groups and corporations to help educate consumers, offers guidelines and tips for safeguarding personal information, and cutting edge technology to promptly and effectively remedy identity breaches.

About Guard Dog Inc.

Guard Dog Inc. is a publicly traded company which trades under the ticker symbol [ GRDO.PK ]. All current and potential shareholders are further encouraged to visit our Investor Relations page [ www.guarddogid.com/ir/ ] for more details regarding the Company and features in this announcement.