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How India's financial services industry is shaping up in the next decade: An Infosys Finacle perspective

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As India's digital public infrastructure evolves rapidly, it is poised to maintain its leadership in digital financial services growth for the next decade, writes Infosys Finacle's chief business officer and global head Sajit Vijayakumar.
The article from CNBC TV18 discusses the future trajectory of India's financial services industry over the next decade, as outlined by Infosys Finacle. It highlights several key trends and transformations expected in the sector. The financial services landscape in India is poised for significant growth, driven by digital transformation, increased financial inclusion, and the adoption of technologies like AI, blockchain, and cloud computing. The report suggests that there will be a shift towards customer-centric models, with personalized banking experiences becoming the norm. Additionally, regulatory changes, cybersecurity, and the integration of fintech innovations are expected to play crucial roles. The industry is also anticipated to see a rise in non-banking financial companies (NBFCs) and a move towards open banking, which will foster greater collaboration and competition. The article emphasizes the need for banks to adapt to these changes to remain competitive, focusing on enhancing customer experience, operational efficiency, and exploring new revenue streams through digital channels.

Read the Full cnbctv18 Article at:
[ https://www.cnbctv18.com/business/finance/financial-services-industry-india-a-look-at-the-next-decade-infosys-finacle-19557859.htm ]