• Mon, March 3, 2025

EFG Holding achieves ISO 20000 certification

Cairo: EFG Holding, a financial institution with a universal bank in Egypt and the leading investment bank in the Middle East and North Africa (MENA), announced today that it has achieved ISO 20000 certification,
EFG Holding, a prominent financial institution in the Middle East and North Africa, has been awarded the ISO 20000 certification for its Information Technology Service Management (ITSM) system. This certification, which adheres to international standards, underscores EFG Holding's commitment to enhancing service quality, operational efficiency, and customer satisfaction through structured IT service management. The ISO 20000 certification validates that EFG Holding's IT services are aligned with business objectives, ensuring consistent service delivery and continuous improvement. This achievement not only highlights the company's dedication to excellence in IT service management but also positions EFG Holding as a leader in adopting global best practices in the financial sector.

Read the Full Zawya Article at:
https://www.zawya.com/en/press-release/companies-news/efg-holding-achieves-iso-20000-certification-mzquwmvh

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