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VOORHEES, N.J.--([ BUSINESS WIRE ])--American Water Works Company, Inc. (NYSE: AWK), the largest investor-owned U.S. water and wastewater utility company, announced today the expansion of the Water Line Protection Program to homeowners in areas of Illinois and Missouri. Offered through American Water Resources, a subsidiary of American Water, the Water Line Protection Program provides homeowners with comprehensive protection for water line repairs that are not covered by homeowners' insurance or their water service provider.
"We are pleased to offer this program in additional communities to help protect homeowners from the high cost of those repairs."
"Many homeowners are unaware of their potential liabilities relating to repairs of the water line they own on their property," said Sharon Cameron, president of American Water Resources. "We are pleased to offer this program in additional communities to help protect homeowners from the high cost of those repairs."
The Water Line Protection Program provides homeowners with coverage for water line emergencies, including the dispatching of a qualified local contractor for repairs, basic site restoration and 24-7 customer service. Protection starts at $5 per month and covers up to $5,000 in repairs.
Residents in the communities where this service will now be offered will receive information by mail on or around January 2, 2010. This mailing is not intended to include communities where a similar program is offered by a local community or county, such as St. Louis county.
American Water Resources provides a broad spectrum of service line protection programs to residential customers in American Water's service areas in 16 states, which covers leaks and breaks in water lines, as well as clogs or blockages in sewage lines running from the home to the street. The In-Home Plumbing Emergency Program covers sudden in-home related emergencies such as a clogged sink, an overflowing toilet, a leaking hot water heater valve or a leaking washing machine valve.
American Water Resources also extends its service line protection programs to municipalities through municipal partnerships in the LineSaver® program. LineSaver is a solution for service line repairs that are neither the responsibility of a municipality's water department, nor covered by homeowners' insurance. At no cost to the municipality, the experts at American Water Resources will fully manage LineSaver, and will take care of all requirements for developing and implementing the program – from establishing a local contractor network and providing customer service, to educating the community about service line ownership and responsibility. LineSaver enables municipalities to participate in making a valuable service available in their communities without investment or staffing increases.
Founded in 1886, American Water is the largest investor-owned U.S. water and wastewater utility company. Headquartered in Voorhees, N.J., the company employs more than 7,000 dedicated professionals who provide drinking water, wastewater and other related services to approximately 15 million people in 32 states and Ontario, Canada. More information can be found by visiting [ www.amwater.com ].