Business & Finance
Business and Finance
Business and Finance
Tue, May 10, 2011 TD Ameritrade Earns 5 Stars for aCustomer Servicea in SmartMoneya?s 19th Annual Broker Review
OMAHA, Neb.--([ BUSINESS WIRE ])--TD Ameritrade, Inc. (aTD Ameritradea), a TD Ameritrade Holding Corporation (NASDAQ:AMTD) brokerage subsidiary, earned the highest possible rating a" 5 stars a" for aCustomer Service,a aTrading Toolsa and aMutual Funds & Investment Productsa in SmartMoney Magazinea™s 2011 review of discount brokers.
"Our clients are our top priority and wea™ve worked really hard to create a great experience for them"
In a continued climb toward the top, TD Ameritrade improved its overall ranking to 2nd place, up from 3rd place in 2010 and 5th place in 2009. In the June 2011 issue of SmartMoney, writers praised TD Ameritrade for its breadth of research, investment options, mobile apps a" including two for the iPad a" and highlighted TD Ameritrade as a top firm for exceptional customer service.
aOur clients are our top priority and wea™ve worked really hard to create a great experience for them,a said John Bunch, president, retail distribution, TD Ameritrade. aWe make it a goal each day to exceed our clientsa™ expectations, and wea™ve made considerable investments in our people and technology to reach that goal. Wea™re pleased that SmartMoney has recognized our efforts in an area so important to us.a
In the last six months TD Ameritrade was also rated #1 online broker by Kiplinger's and named "Best for Option Traders" in Barron's 2011 Online Broker Survey.
[ Read more ] about TD Ameritradea™s products and services and reasons to [ choose TD Ameritrade ].
AMTD-G
TD Ameritrade ranked #2 of 10 Discount (Online) Brokers in SmartMoney Magazine's Annual Broker Survey in the publication's June 2011 issue. TD Ameritrade was also awarded a five-star rating (the highest available) in the Mutual Fund and Investment Products category along with two other firms, a five-star rating in the Trading Tools category along with two other firms, and a five-star rating in the Customer Service category along with one other firm. SmartMoney is a registered trademark of Dow Jones & Company, Inc.
About TD Ameritrade Holding Corporation
For more than 36 years, TDAmeritrade Holding Corporation (NASDAQ: AMTD) has been in the business of serving individual investors a" either directly or through a network of independent registered investment advisors. Through its brokerage1 and education2 subsidiaries, TD Ameritrade combines innovative trading technology, easy-to-use [ trading tools ], investment services and education, and superior client service to create a market-leading financial services experience. Home to Kiplinger's #1 online broker3 and Barrona™s #1 online broker for aOptions Tradersa,4TDAmeritrade provides millions of retail investors, traders and independent registered investment advisors with the tools, service and support they need to help build confidence in today's rapidly changing market environment. For more information and resources for journalists, please visit the TDAmeritrade [ newsroom ] at [ www.amtd.com ].
1 TDAmeritrade, Inc., member FINRA ([ www.FINRA.org ]) /SIPC ([ www.SIPC.org ]) /NFA ([ www.nfa.futures.org) ], and TDAmeritrade Clearing, Inc., member FINRA/SIPC.
2 Investools, Inc. is an education subsidiary of TD Ameritrade Holding Corporation. Investools, Inc. does not provide financial advice and is not in the business of transacting trades. Investools, Inc. and TDAmeritrade, Inc. are separate but affiliated companies that are not responsible for each other's services or policies.
3TDAmeritrade was ranked #1 and received an overall score of 5 stars (tied for first place with one other broker), in the Kiplinger's Online Broker Ratings, Kiplinger's Personal Finance, 02/2011.Fourteen brokers were rated in the categories: Costs, Web site usability, Investment choices, Customer service, and Research and tools.
4TDAmeritrade was awarded an overall 4 out of 5 Stars and was named "Best for Option Traders" in Barron's 2011 Online Broker Survey, 03/2011. TDAmeritrade also received the highest rating, 4 out of 5 stars, in the "Best for Long-term Investing" category, sharing that rating with only one other broker. TD Ameritrade was evaluated versus 23 other online brokers in eight total categories, including trade experience, trading technology, usability, range of offerings, research amenities, portfolio analysis and reporting, customer service and education and costs. Barron's is a registered trademark of Dow Jones & Company © 2006-2011.
