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Aqua America Announces Appointment of New President of Florida Subsidiary

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  Published in Business and Finance on Friday, August 19th 2011 at 9:11 GMT by Market Wire
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BRYN MAWR, Pa.--([ BUSINESS WIRE ])--Aqua America, Inc. (NYSE: WTR) today announced the appointment of Richard S. (Rick) Fox as president of Aqua Utilities Florida, Inc. Fox was formerly the vice president of customer operations for Aqua America.

"In particular, he has a deep understanding of how to develop a strong relationship with our customers. Rick will be a valuable resource to our Florida customers and an insightful and experienced leader to our Florida operations team."

aRick brings a powerful combination of expertise in customer service and engineering to his new role,a said Aqua America Chairman and CEO Nicholas DeBenedictis. aIn particular, he has a deep understanding of how to develop a strong relationship with our customers. Rick will be a valuable resource to our Florida customers and an insightful and experienced leader to our Florida operations team.a

During his nine years at Aqua, Fox has been instrumental in developing and tracking measurements to improve service to the companya™s customers in all 12 states in which Aqua operates. His expertise is based in Aquaa™s customer experience, including metering, billing, payments, call center transactions, collections, service visits and complaint resolution.

Before joining Aqua, Fox worked for 17 years in the chemical manufacturing industry in operations and technical management. He earned his B.S. degree in chemical engineering from Virginia Polytechnic Institute and his M.B.A. from Villanova University.

Aqua Utilities Florida provides water and wastewater service to about 117,000 people in 19 counties throughout the state. Since acquiring its Florida systems in 2003, Aqua has spent more than $40 million to improve and rebuild the water and wastewater systemsa™ pipes, plants, wells and other infrastructure.

Aqua America is a publicly traded water and wastewater utility holding company with operating subsidiaries serving approximately 3million people in Pennsylvania, Ohio, North Carolina, Illinois, Texas, New Jersey, New York, Indiana, Florida, Virginia, Maine, and Georgia.